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FAQ - SUPPLIERS

How Do I Change My Password?

You can change your password by following these steps:


  1. If you're not already logged in, log in with your current password
  2. Go to your MY ACCOUNT section at the top right of the screen
  3. Scroll to the bottom of the window - you will see the place to change your password

How Do I Add Songs To My Radio?

NuMuBu offers an ADD TO RADIO feature for songs you would like to add to your customizable radio playlist. Here's how it works:


1. Visit one of your favorite artist profiles on NuMuBu


2. Select one of your favorite songs in the artist's MUSIC section


3. Click on the green ADD TO RADIO link.


4. Click on your MY RADIO link in the upper right-hand corner of the screen (you must be logged in to see it). You will then see your selected tune added to your playlist.


How do I make friends on NuMuBu?

1. Find other members by searching any category in the SEARCH tab at the top of the screen.


2. Once you've found a member you want to be friends with, click on the little green square underneath their profile window at the bottom left of the screen. They will be sent an email with your friend request. When they accept your request you will be added to their friends list and they will be added to yours.


How do I know if I have a friend request?

First you will receive an email announcing that someone has sent you a friend request. When you login to your account you will then see a yellow happy face icon next to your FRIENDS button on the left of your profile window. Click on the word FRIENDS and you will then see an option to accept or decline friend requests.


How Do I Add Linkable Credits To My Songs?

  1. Upload a song. Once it's uploaded, select it.
  2. Click on the green ADD CREDITS link.
  3. In the TITLE field, type in the title of the first credit title, for example Guitar, or Vocals, or Producer, etc.
  4. In the NAME field, type in the name of the person you are crediting with the above-mentioned title.
  5. Click on the LOOKUP button to search for the name on NuMuBu.
  6. If you find the name in the search results, click on it. If you don't see the name in the list, you can choose to type it in along with the person's email address and invite them to join NuMuBu so they can enjoy some visibility in addition to their credit.
  7. Click on "ADD THIS PERSON" to return you to the credits form.
  8. If you want to add another credit, click on the ADD ANOTHER button and repeat steps 3 to 7.
  9. Add SPECIAL THANKS at the end and click on SAVE.

How do I invite my contacts to join NuMuBu?

1. Log into your NuMuBu account.


2. Click on the green REFER FRIENDS link at the top-right of the screen.


3. Type in your Hotmail, Yahoo, MSN, Gmail or Lycos email address as well as your password and press LOAD CONTACTS. You will then see a list of all of your email contacts.


4. From the list of your email contacts, select the ones that you want to invite to NuMuBu. Add a personal message if you like.


5. Press the SEND INVITATIONS button.


6. If any of your contacts are already NuMuBu members, you will see a list of them with the option to send friend requests to them. To do so, press the SEND FRIEND REQUESTS button.


How do I create another profile? I would like to have separate profiles for each of the things that I do.

1. Log in to your current NuMuBu account.


2. Click on the little down-facing black arrow that appears next to your profile name as it appears just under the NuMuBu logo at the top-left of the screen.


3. Select "Add another profile" from the drop-down menu.


4. Fill in the form and press "submit".


How do I delete my account(s)?

Please send us an email with your request at support@numubu.com.


How To Create a Product Profile

1. Log in to your NuMuBu account.


2. Click on the little down-facing black arrow next to your profile name as it appears just under the NuMuBu logo at the top-left of the screen.


3. Select "Create a product" from the drop-down menu.


4. Fill in the form and press "submit".


Once you've come back to your brand profile, click again on the little black arrow next to your profile name and select 'Product 1' from the menu. You will then be able to fill in the profile information.